General
This privacy statement sets out how The patterns plus will store and use information relating to you. This applies to the entire web site. patternsplus.com.au is a trademark of The Patterns plus.
The Patternsplus.com.au is committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.
Security Information
The Patterns plsu is committed to protecting your privacy. We have taken all the essential measures to make sure that any information you give us, including credit card details, remains private and secure and that your payment and registration information is processed with total confidentiality.
When you place orders or access account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the relevant Data Protection laws, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent, unauthorised access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive information to you.
If you have any further questions about our credit card security policies, please contact us on 61 2 9630 3844.
Note: If you are still unsure about shopping online, but want to enjoy the benefits of shopping at Patterns plus, call us.
Information collected
Where you order products or register with us we will collect
- Your name, contact and billing information, transaction and credit card information.
- Your e-mail address.
- Our website uses cookies, which are programs which collect additional information. In order to learn more see, How We Use Cookies below.
Cookies
How we use cookies
A cookie is a piece of text which asks permission to be placed on your computer's hard drive. Once you agree, your browser adds that text in a small file. A cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For example, when you visit an electronic store, a cookie makes it easier to shop, by remembering your details and telling them to the website so that you do not have to enter them each time.
We use cookies to simplify the shopping processes and we also use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our web site in order to tailor it to customer needs. Refusal of a cookie will prevent you from using patternsplus.com.au site. To use patternsplus.com,au, cookies need to be enabled. You can change your Internet Settings to 'enable cookies'.
Overall, cookies help us provide you with a better web site, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We know that some people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You may set your web browser (Microsoft internet explorer or Netscape navigator) to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies - those files are stored as part of your internet browser. However, it is a condition of use of patternsplus.com.au website that cookies are enabled.
No personal details of ANY kind will be passed onto any other third party unless expressly ordered under a State or National legal order.
If the customer wishes to receive sales and marketing material from The Patterns plus, then he/she must join our email mailing list.
Cookies are used on this site, however, they are used to maintain state (items in your shopping basket for example), and not any personal and/or sensitive information
Your Internet browser has a feature called "cookies" which store small amounts of data on your computer about your visit to any of our sites. However, cookies tell us nothing about who you are unless you specifically give us personally identifiable information. You do not need to have cookies turned on to visit our website. In addition, you may elect not to allow cookies to be collected by selecting certain options on your browser.
The Patterns plus makes a record of your visit/s and logs the following information for statistical purposes only:
- your server address
- your top level domain name
- the pages you accessed and viewed
- the previous site you have visited
- the type of browser you are using
Why we collect this information
We use tracking technologies in a variety of ways, including:
- keeping count of return visits to our site directly or through partner sites
- accumulate and report anonymous, aggregate (data collected in mass), statistical information on Web site usage
- determining which pages and features users like best
- Continually improve our website to improve user experience
Access to information collected
We will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider's logs.
Use of information collected
We will only record your e-mail address if you send us a message. Your e-mail address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your explicit consent.
Thank you,
patternsplus.com.au
McCalls Pattern Service Pty Ltd
26-28 Clements Ave
Bankstown NSW 2200
Australia